Medicine sustains a nearly-constant state of evolution. Every year, new devices and techniques are tested. New products and technologies are presented to the medical community for clinical trials and FDA approval. With the consistent advances in the clinical side of care, providers may overlook the opportunities they have to also improve overall patient satisfaction. Here, we discuss a few ways in which technology is improving patient engagement and how that engagement benefits each patient’s experience with their provider.
More medical offices, clinics, and hospitals are equipping spaces with technology that patients are familiar with. These technologies may be used to educate patients or, sometimes, to provide an entertaining distraction from discomfort and stress. Some of the strategies that are making a big impact on patient engagement at this time include the following.
One of the biggest challenges that nursing and support staff face is helping patients deal with physical discomfort. A patient that is in pain is also dealing with stress, fear, and anxiety. Altogether, unmanaged pain and emotional distress will degrade the patient’s sense of well-being. It may sound simplistic that entertainment systems that interact with the patient could make a difference in state of mind. However, devices such as televisions, mobile devices, and tablets have demonstrated efficacy in distracting patients from their immediate situation. Not only does this distraction ease the load of nursing staff, but it can also enable patients to rest better and heal more quickly.
Patients feel more satisfied when they know they have access to their doctor. The higher doctor-patient interaction is, the better care the patient feels they receive. Utilizing the same software and technology on which entertainment systems are based, doctors can communicate more readily with their […]